Privacy Policy

Privacy Policy

Last updated: February 24, 2025

This Privacy Policy describes how Elamsovin (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Elamsovin.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, fulfill any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.


What Personal Information Do We Collect?

The types of personal information we obtain about you depend on how you interact with our Website and use our services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

Information you submit directly to us through our Services may include:

· Contact details including your name, address, phone number, and email.

· Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

· Account information including your username, password, security questions, and other information used to secure your account.

· Customer support information including the information you choose to include in your communications with us, for example, when you send a message through the Services.

Certain features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information. However, this may mean that you are unable to use or access these features.

Information We Collect Through Your Use of the Services

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

· Companies that support our Site and Services, such as Shopify.

· Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you have requested, to fulfill our contract with you.

· When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

· Providing Products and Services. We use your personal information to provide you with the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data in accordance with its Privacy Policy and Consumer Privacy Policy.

· Marketing and Advertising. We may use your personal information for marketing and advertising purposes, such as to send marketing and promotional communications by email, SMS, or postal mail and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our website and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6(1)(f) GDPR.

· Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account login credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6(1)(f) GDPR.

· Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interest to be able to respond to you, provide you with effective services, and maintain our business relationship with you, in accordance with Art. 6(1)(f) GDPR.

Cookies

Like many other websites, we also use cookies on our site. For specific information about the cookies we use in connection with the operation of our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our site and services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest of administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our site to better customize the Services, products, and advertising on our site and other sites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may affect your user experience and may cause some of the Services, including certain features and general functionality, to not function properly or no longer be available. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your data. If you communicate your preference to us via GPC, we will treat this signal as a valid request to opt out of sharing/targeted advertising for the associated browser or device. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, please visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize any other "Do Not Track" signals that may be sent by your web browser or device.

 

How We Share Personal Information

Under certain circumstances, we may share your personal information with third parties for the purpose of fulfilling the contract, for legitimate purposes, and for other reasons subject to this Privacy Policy. These circumstances may include:

· with vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

· with business and marketing partners to provide you with services and advertise to you. Our business and marketing partners use your information in accordance with their own privacy policies.

· If you direct, request, or otherwise give us your consent to share certain information with third parties, for example, to send you products or through your use of social media widgets or login integrations, and with your consent.

· with our affiliates or otherwise within our corporate group, in our legitimate interest of running a successful business.

· In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal data":

Category

Categories of Recipients

· Identifiers such as basic contact information and certain order and account information

· Commercial information such as order information, purchase information, and customer support information

· Internet or other similar network activity, such as usage data

· Geolocation data, such as locations determined via an IP address or other technical means

· Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

· Business and marketing partners

· Affiliates

We do not use or disclose this without your consent or for the purpose of inferring your personal data.

Third-Party Websites and Links

Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We make no guarantees and assume no responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on these websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewable by other users of the services and/or users of these third-party platforms, without restriction on its use by us or third parties. Our inclusion of such links does not automatically constitute an endorsement of the content of such platforms or their owners or operators, except as disclosed in the services.

Children’s Data

The services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has submitted personal data to us, you can contact us at the contact details provided below and request the deletion of this data.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as these terms are defined in applicable law) personal data of individuals under 16 years of age.

Security and Retention of Your Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Furthermore, the information you send to us may not be secure during transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and apply only under certain circumstances. In certain cases, we may refuse your request as permitted by law.

· Right to Access/Information: You may have the right to request access to the personal data we hold about you, including details on how we use and share your data.

· Right to Deletion: You may have the right to request the deletion of personal data we hold about you.

· Right to Rectification: You may have the right to request the correction of inaccurate personal data we hold about you.

· Right to Portability: You may have the right to receive a copy of the personal data we hold about you and, under certain circumstances and with certain exceptions, to request the transfer of this data to third parties.

· Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal data.

· Withdrawal of Consent: If we rely on your consent to process your personal data, you may have the right to withdraw this consent.

· Right to Object: If we deny your request, you may have the right to appeal our decision. You can do this by replying directly to our denial.

· Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the unsubscribe option shown in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders.

You can exercise these rights as indicated on our website or by contacting us at the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf. We may also need to confirm your identity directly with us. We will respond to your request promptly, as required by applicable law.


Complaints

If you have any complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us at the contact details listed below or by filing your complaint with your local data protection authority. For the European Economic Area (EEA), you can find a list of the competent data protection supervisory authorities here.


International Users

Please note that we may transfer, store, and process your personal data outside the country in which you reside. Your personal data will also be processed by staff and external service providers and partners in these countries.

When we transfer your personal data to countries outside Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts from the respective competent British authority, unless the data transfer is to a country that has been deemed to provide an adequate level of protection.

Do you have another question about our privacy policy? Then please contact us by email at:

Contact

Email: qzaqklfglwg@hotmail.com